To benefit from technical support in the best possible conditions, we recommend that you register your device on Hercules' technical support website.

If you encounter problems or have any questions regarding your eCAFÉ^tm's operation, you will most likely find the solution in the user's manual. Should this fail to solve your problem, however, we recommend that you register your product and contact our technical support team to benefit from email support. We will study your request and will contact you as soon as possible.

Access the technical support team's website.